KEIGAN COFFEE ROASTERS (hereinafter referred to as "our store") recognizes the importance of personal information and believes that protecting personal information is a social responsibility. We comply with laws, regulations, etc. related to personal information and will properly acquire, use, and manage the personal information we handle.

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1 - How we collect and use your personal information

When purchasing products from our online shop, we ask you to provide personal information such as your name, address, and email address as necessary for the transaction, such as payment and delivery of the product. In addition, when you browse the website, your Internet Protocol (IP) address is automatically collected, which allows us to collect data such as your browser and OS status.
If you subscribe to our newsletter, we will send you emails with your consent to keep you up to date with new products, shop updates and more.

2 - Consent

What constitutes consent?
When you enter your card information for credit card payments when making purchases or other transactions, or when you provide your name, address, and other information for delivery or return of products, you are deemed to have agreed to the provision of your personal information to our store only for the purposes for which you have entered it. If we need to ask you to provide personal information for other purposes such as advertising activities or marketing, we will either ask you directly again or provide you with an opportunity to express your desire not to provide such information.

How can I stop providing my personal information?
If you no longer wish to receive any further contact from us or to have your personal information collected, used, or disclosed after you have given us your consent, such as after signing up for a newsletter, DM on official Instagram (@keigancoffee) Please let us know at

3 - Disclosure of Personal Information

We may disclose your personal information or provide it to public authorities if required by law or if you violate the Terms of Use of Service.

4 – Shopify

Our online store is operated using services provided by Shopify Inc., which provides the online store platform and other functions. All personal information is stored and managed through Shopify's data storage and applications. Shopify protects personal information through a firewall.

[Payment]
If you use a payment gateway to make purchases, Shopify will store your credit card details until the transaction is complete. This information is encrypted using global security standards (PCI-DSS) and deleted after the transaction is complete.
Security is also guaranteed for direct payments by the PCI-DSS standard. PCI-DSS is an acronym for Payment Card Industry Data Security Standard, a security standard for the credit card industry established for the purpose of safe handling of credit card member data at affiliated stores and service providers. It is operated and managed by the PCI SSC (Payment Card Industry Security Standards Council), which was jointly established by five international card brands (American Express, Discover, JCB, MasterCard, and VISA).
For more information, please see Shopify's Terms of Use and Privacy Policy.

5 - Provision of information to third parties

We may entrust personal information to other businesses within the scope necessary to achieve the purpose of use (e.g. credit card companies and other financial institutions used for payments, delivery slips for Japan Post used for deliveries, etc.). Therefore, we recommend that you also check the privacy policies of these institutions in advance.

【link】
If you are redirected to another site from this site via a link or banner, we will not be held responsible for any information, services, etc. provided on the redirected site.

[Google Analytics]
In order to improve our services, this site collects information such as visitor information and which pages are being viewed through Google Analytics.


6 – Security

Our company recognizes the importance of personal information and believes that protecting personal information is a social responsibility. We will comply with laws and regulations related to personal information and our company regulations, and will properly acquire, use, and manage the personal information we handle.

If you provide credit card information for a transaction, it is encrypted using SSL (Secure Sockets Layer) and stored in an encrypted form using AES-256. However, since it is impossible to guarantee 100% security when sending and receiving information over the Internet, we comply with PCI-DSS standards to maximize security.

7 - Cookies

Below is a list of the cookies we use. If you would like to delete a specific cookie, please see below.

_session_id: Unique token, per session, stores information about the session in Shopify (referrer, landing page, etc.)

_shopify_visit: No data retained, valid for 30 minutes from the last visit, used to count the number of visitors by Shopify's internal tracker

_shopify_uniq: No data storage, expires at midnight the next day (based on the user's local time zone), counts the number of visits per visitor

Cart: Unique token, valid for 2 weeks, stores information about items in the cart

_secure_session_id: unique token, per session

storefront_digest: A unique token that never expires. If the page is accessed by a password, this determines if the current visitor has the required access.

PREF: Valid for a very short time only. Set by Google to track the visitor and their location.

8 - Age of consent

By using our online store, you represent that you are of legal age in your region or country, or that if you are a minor, you are using the site with parental consent.

9 - Changes to this Privacy Policy

We may change our Privacy Policy from time to time, so we encourage you to review it frequently. Any changes will be immediately reflected in our online store and the services we provide. If there are any changes to our Privacy Policy, we will post a notice here stating the changes, whether they affect you, what personal information we collect, how we use it, and under what circumstances it may be disclosed.

Inquiries and contact information

If you would like to review, correct or delete the personal information we hold about you, complain about our handling of your personal information, or simply wish to learn more about your personal information, please contact us at DM on official Instagram (@keigancoffee) Please contact us via email or, if you prefer, send your request in writing to the address below.


KEIGAN COFFEE ROASTERS

〒416-0931
834-16 Tadehara, Fuji City, Shizuoka Prefecture

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