Shipping Policy
■ Domestic shipping (within Japan)
Once your order is placed, it will usually be shipped within 3-5 business days.
[Click Post (up to 400g of coffee beans)]
- If your order contains 400g or less of coffee beans , we will ship it via Click Post (Japan Post) .
- Nationwide shipping fee: 285 yen
- Delivery will be by post (tracking number available/date and time cannot be specified)
[Yu-Pack (401g or more or equipment)]
- Orders containing 401g or more of coffee beans or orders including coffee equipment will be shipped via Yu-Pack (Japan Post) .
- Shipping costs by region are as follows:
| region | postage |
|---|---|
| Shizuoka Prefecture | 644 yen |
| Kanto, Shinetsu, Hokuriku, Tokai, Kinki | 683 yen |
| Tohoku, Chugoku, and Shikoku | 757 yen |
| Kyushu | 863 yen |
| Okinawa | 1,061 yen |
| Hokkaido | 1,155 yen |
*Domestic shipping is free for orders over 5,400 yen (tax included).
■ International Shipping
- We also accept shipping outside of Japan. Currently, we can deliver to the following areas:
・Korea and Taiwan
・Hong Kong Special Administrative Region of the People's Republic of China ・Macau Special Administrative Region of the People's Republic of China ・Thailand ・Singapore ・Australia
- All deliveries are made using EMS (Japan Post) .
- Shipping costs are calculated automatically based on weight and delivery address.
- We aim to ship within 7 business days of your order.
- Delivery may take 5-21 business days (depending on region).
*Customs duties, import taxes and local fees are the responsibility of the customer.
*If the actual shipping cost differs significantly, we may contact you separately.
If you have any questions, please feel free to contact us on our official Instagram (@keigancoffee).
We will do our best to deliver your precious coffee as quickly and carefully as possible.