Receipt/Statement
Q: Can you issue a receipt?
A: Receipts are issued to customers who request them. (Please note that receipts may not be issued depending on the payment method.) We will send it to you via email as soon as payment is confirmed.
[Credit Card / Apple Pay / Google Pay / Shop Pay / PayPal / PayPay / LINE Pay / au PAY]
Your direct contract for payment is with the credit company you use, and the "statement of use" issued by the credit company serves as your receipt.
If we issue a receipt, it will be a duplicate, so we will clearly state "Credit Card Payment / Apple Pay Payment / Google Pay Payment / Shop Pay Payment / PayPal Payment / PayPay Payment / LINE Pay Payment / au PAY Payment" on the receipt.
If you require a receipt, please enter "Receipt requested" in the remarks column of your cart when placing your order and specify the "Recipient name."
If no recipient is specified, the receipt will be addressed to the "Name" you entered when placing the order.
Also, please note that the address written on the receipt will be the "billing address" you entered at the time of payment. If you specify a different address from the shipping address, please be aware.
*The description cannot be specified.
[Bank Transfer]
The "transfer statement" or "withdrawal statement" issued by the bank (ATM) serves as the "receipt."
If we issue a receipt, it will be a duplicate, so we will clearly state "Bank Transfer" on the receipt.
If you require a receipt, please enter "Receipt requested" in the remarks column of your cart when placing your order and specify the "Recipient name."
If no recipient is specified, the receipt will be addressed to the "Name" you entered when placing the order.
Also, please note that the address written on the receipt will be the "billing address" you entered at the time of payment. If you specify a different address from the shipping address, please be aware.
*The description cannot be specified.
[Convenience Store Payment (KOMOJU)]
The receipt issued by the convenience store (customer copy) can be used as your receipt. We cannot send it from our store. Thank you for your understanding.
If you would like a specific recipient name, please enter it in the first and last name fields on the KOMOJU payment information entry screen, which you will be redirected to during the payment process.
If you need a receipt after receiving your product, please contact us via DM on our official Instagram (@keigancoffee).
Q: Do you issue receipts compatible with the invoice system?
A: We issue receipts compatible with the invoice system.
Please see below for registration numbers and other details.
Registration Number: T2810873406148
Name or Company Name: Takuya Ashikawa
Date of Registration: October 1, Reiwa 5 (2023)
Location of Principal Office: 834-16 Tadahara, Fuji City, Shizuoka Prefecture
Principal Trade Name: KEIGAN COFFEE ROASTERS
The above registration number can also be confirmed on the National Tax Agency's "Invoice System Qualified Invoice Issuer Disclosure Site."
Q: Is a statement (delivery note) included?
A: Our store is implementing paperless operations as part of our efforts to be environmentally friendly and protect customer personal information.
Please check your order details in the "Order Confirmation" email sent by our shop after your order.