The front sticker of the package is a business card sized card.
We hope you will purchase it as proof of the coffee beans you have drunk.

<Points to note when purchasing>

1. Each card costs 20 yen. Please enter the number of package cards you would like to purchase in the comments section of your cart. (Example: "I would like two Kagan Blend cards.")
   
   
2. You can also purchase some of the package cards for coffee beans that were sold in the past. These are coffee beans that are displayed on the discontinued product archive page.

<Size>

55mm×91mm

■ Domestic shipping (within Japan)

Once your order is placed, it will usually be shipped within 3-5 business days.

[Click Post (up to 400g of coffee beans)]

• If your order contains 400g or less of coffee beans , we will ship it via Click Post (Japan Post) .
• Nationwide shipping fee: 285 yen
• Delivery will be by post (tracking number available/date and time cannot be specified)

[Yu-Pack (401g or more or equipment)]

• Orders containing 401g or more of coffee beans or orders including coffee equipment will be shipped via Yu-Pack (Japan Post) .
• Shipping costs by region are as follows:

*Domestic shipping is free for orders over 5,400 yen (tax included).

■ International Shipping

• We also accept shipping outside of Japan. Currently, we can deliver to the following areas:
  ・Korea and Taiwan
  ・Hong Kong Special Administrative Region of the People's Republic of China ・Macau Special Administrative Region of the People's Republic of China ・Thailand ・Singapore ・Australia
  
• All deliveries are made using EMS (Japan Post) .
• Shipping costs are calculated automatically based on weight and delivery address.
• We aim to ship within 7 business days of your order.
• Delivery may take 5-21 business days (depending on region).

*Customs duties, import taxes and local fees are the responsibility of the customer.
*If the actual shipping cost differs significantly, we may contact you separately.

If you have any questions, please feel free to contact us on our official Instagram (@keigancoffee).
We will do our best to deliver your precious coffee as quickly and carefully as possible.

Q: Can you issue a receipt?

A: Receipts are issued to customers who request them. (Please note that receipts may not be issued depending on the payment method.) We will send it to you via email as soon as payment is confirmed.

[Credit Card / Apple Pay / Google Pay / Shop Pay / PayPal / PayPay / LINE Pay / au PAY]

Your direct contract for payment is with the credit company you use, and the "statement of use" issued by the credit company serves as your receipt.

If we issue a receipt, it will be a duplicate, so we will clearly state "Credit Card Payment / Apple Pay Payment / Google Pay Payment / Shop Pay Payment / PayPal Payment / PayPay Payment / LINE Pay Payment / au PAY Payment" on the receipt.

If you require a receipt, please enter "Receipt requested" in the remarks column of your cart when placing your order and specify the "Recipient name."
If no recipient is specified, the receipt will be addressed to the "Name" you entered when placing the order.

Also, please note that the address written on the receipt will be the "billing address" you entered at the time of payment. If you specify a different address from the shipping address, please be aware. 

*The description cannot be specified.

[Bank Transfer]

The "transfer statement" or "withdrawal statement" issued by the bank (ATM) serves as the "receipt."

If we issue a receipt, it will be a duplicate, so we will clearly state "Bank Transfer" on the receipt.

If you require a receipt, please enter "Receipt requested" in the remarks column of your cart when placing your order and specify the "Recipient name."
If no recipient is specified, the receipt will be addressed to the "Name" you entered when placing the order.

Also, please note that the address written on the receipt will be the "billing address" you entered at the time of payment. If you specify a different address from the shipping address, please be aware.

*The description cannot be specified.

[Convenience Store Payment (KOMOJU)]

The receipt issued by the convenience store (customer copy) can be used as your receipt. We cannot send it from our store. Thank you for your understanding.

If you would like a specific recipient name, please enter it in the first and last name fields on the KOMOJU payment information entry screen, which you will be redirected to during the payment process.

If you need a receipt after receiving your product, please contact us via DM on our official Instagram (@keigancoffee).

Q: Do you issue receipts compatible with the invoice system?

A: We issue receipts compatible with the invoice system.
Please see below for registration numbers and other details.


Registration Number: T2810873406148
Name or Company Name: Takuya Ashikawa
Date of Registration: October 1, Reiwa 5 (2023)
Location of Principal Office: 834-16 Tadahara, Fuji City, Shizuoka Prefecture
Principal Trade Name: KEIGAN COFFEE ROASTERS


The above registration number can also be confirmed on the National Tax Agency's "Invoice System Qualified Invoice Issuer Disclosure Site."

Q: Is a statement (delivery note) included?

A: Our store is implementing paperless operations as part of our efforts to be environmentally friendly and protect customer personal information.

Please check your order details in the "Order Confirmation" email sent by our shop after your order.